Meet the Team

Get to know the highly trained team that stands behind every Shuttlelift machine. We maximize the uptime of your machine and provide support for the latest industry innovations. We understand the importance of value and pride ourselves on maintaining a solid relationship for years to come.

  • Rob Gunnlaugsson

    Rob Gunnlaugsson

    Customer Care Director

    Rob oversees all Customer Care activities and leads our team with over 20 years in the business. His experience and in-depth knowledge, along with an extensive Engineering background, help to create and maintain top notch customer care.

  • Randy Glesner

    Randy Glesner

    Parts Sales Manager

    Randy leads our Parts Department
    and draws on over 15 years of experience in aftermarket parts with the company. His supplier management and inventory control experience helps to make sure our customers get the parts they need
    on time.

  • Bob Johnston

    Bob Johnston

    Service Manager

    Bob brings a technical expertise that allows him to effectively troubleshoot any issues in the field and maximize customer uptime. His previous work
    as a Parts & Service Technician laid the foundation for his extensive knowledge in both aftermarket parts and support.

  • Eric Minten

    Eric Minten

    Lead Inside Parts Sales

    Eric started his employment with the company as a Buyer in Purchasing before joining our Customer Care team in the Parts Department. His excellent communication skills, along with his expanded parts knowledge, builds strong relationships with customers and suppliers alike.

  • Josh Struck

    Josh Struck

    Parts Inside Sales Specialist

    Josh currently assists with both aftermarket parts and technical support. His previous work experience has given him great organizational and analytical skills which help in strengthening customer relationships.

  • Dan Sternard

    Dan Sternard

    Technical Support Advisor

    Dan has worked in the service industry for over 15 years in different service support roles. He’s no stranger to providing excellent technical support and works closely with our distributors scheduling inspection runs to aid in the high quality support our customers demand.

  • Josh Paul

    Josh Paul

    Parts Inside Sales Specialist

    Josh brings a wide range of skills to his position in aftermarket parts and technical support. His B.A. in Business Management and extensive background in customer service help bring fresh ideas on how to best serve our customers.

Maintenance Tips

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Tire Pressure

Check your TIRE PRESSURE. Lack of checking will lead to premature wear or component failure.

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Hydraulic System

Service your Hydraulic System. Lack of maintenance will lead to reduced performance and premature component failure.

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Keep your operators and maintenance crew properly trained Schedule Factory Operator and Maintenance Training class.